Privacy Policy

In this Privacy Policy,  Flow is Medicine (“ Flow is Medicine“, “We” or “Us” or “Our“) describes the ways we collect and use the personally identifiable and non-personally identifiable information we may collect through our website, https://www.flowismedicine.com/ (the “Site“). This Privacy Policy is only applicable to this Site. Because Flow is Medicine does not control how information is collected or used by third-party websites, this Privacy Policy does not apply to the websites of other individuals or entities that contain links to this Site.

Assent

By using the Site, You assent to this Privacy Policy. If you do not assent to this Privacy Policy, do not use the Site and do not submit any personally identifiable information through the Site.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• You means the individual accessing or using the Site, or the company, or other legal entity on behalf of which such individual is accessing or using the Site, as applicable.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Service Provider means any natural or legal person who processes the data on behalf of  Flow is Medicine. It refers to third-party companies or individuals employed by Flow is Medicine to facilitate the Site, to provide the Site on behalf of Flow is Medicine, to perform services related to the Site or to assist Flow is Medicine in analyzing how the Site is used.
• Third-party Social Media Site refers to any website or any social network website through which a User can log in or create an account to use the Site.
• Personal Data is any information that relates to an identified or identifiable individual.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Device means any device that can access the Site such as a computer, a cellphone or a digital tablet.
• Usage Data refers to data collected automatically, either generated by the use of the Site or from the Site infrastructure itself (for example, the duration of a page visit).

Information Flow is Medicine Collects

Personal Data

When You choose to share it by submitting it, Flow is Medicine may collect the following personally identifiable information through the Site: First Name; Last Name; Organization; Email; Phone; and any other Personal Data You choose to share with Us through the “Tell Us About Your Needs” section of Our “Contact Us” page.

Publicly Available Data

You agree that the information You choose to share with through this Site about You was information you authorized third party internet services providers to share through the internet with the public about you; was lawfully made available by you to a federal, state, or local agency; may be lawfully found in federal, state, or local government records; or was made available to the general public by you before you shared it through this Site.

Usage Data

Usage Data is collected automatically when using the Site. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Site by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Site or when You access the Site by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Site and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Site.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Site.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Site and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

• Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

• Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

• Tracking and Performance Cookies

Type: Persistent Cookies

Administered by: Third-Parties

These Cookies are used to track information about traffic to the Site and how users use the Site. The information gathered via these Cookies may directly or indirectly identify You as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device You use to access the Site. We may also use these Cookies to test new advertisements, pages, features or new functionality of the Website to see how our users react to them.

Use of Your Personal Data

 Flow is Medicine may use Personal Data for the following purposes:

• To provide and maintain Our Site including to monitor the usage of our Site, enable third parties or agents to help Flow is Medicine maintain Our Site, analyze how users use the Site, and provide other administrative services to Flow is Medicine.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which We offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• To email You: We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You unless You have opted not to receive such information.
• To provide service including services that You requested or asked Flow is Medicine to provide You.
• To review customer feedback and provide You follow-up information.
• To comply with the law or lawful orders.
• To protect or defend Flow is Medicine’s legal rights or property.

We may share your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Site, to advertise on third party websites to You after You visited our Site, and to contact You.
• For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: When You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

Retention of Your Personal Data

Flow is Medicine will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data as set forth above.

Flow is Medicine will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Site, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at Flow is Medicine’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such Personal Data represents Your agreement to that transfer.

Flow is Medicine will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

• Business Transactions: If Flow is Medicine is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred.
• Law enforcement: Under certain circumstances, Flow is Medicine may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
• Other legal requirements: Flow is Medicine may disclose Your Personal Data in the good faith belief that such action is necessary to: Comply with a legal obligation; Protect and defend the rights or property of Flow is Medicine; Prevent or investigate possible wrongdoing in connection with the Site; Protect the personal safety of Users of the Site or the public; and Protect against legal liability.

Security of Your Personal Data

Flow is Medicine uses reasonable and appropriate measures to safeguard the information You submitted to us through the Site or that Flow is Medicine received about you through the Site. You agree by using this Site that You understand that no transmission of information over the Internet can be guaranteed to be totally secure. If You do not want to transmit information to Flow is Medicine because Flow is Medicine cannot and does not guarantee it will be 100% secure during its transmission, you agree that you will not submit personally identifiable information through the Site, and you will call us instead.

Processing of Your Personal Data

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Site.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Site. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Site available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

Links to Other Websites

Our Site may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Do Not Track

This Site may not support your browser software’s Do Not Track setting or feature. Some Internet browsers include the ability to transmit Do Not Track signals that give you control over the collection and use of web browsing information. Since there are no uniform standards for such signals, Flow is Medicine does not process or respond to such signals.

Email Communications

If you submit your personally identifiable information through this Site, Flow is Medicine may send you emails. If you receive an email from Flow is Medicine that you did not want to receive, You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send You. We may use Email Marketing Service Providers to manage and send emails to You. Flow is Medicine will use reasonable and appropriate measures to honor your request.

Children

Flow is Medicine does not target, market to, or offer its products or services to children under the age 13 who are living anywhere in the world.  Flow is Medicine does not target, market to, or offer its products or services to anyone living outside the United States, United States territories, and Canada, which includes children under age 16. If Flow is Medicine learns a child under age 13 living in the United States, United States territories, or Canada, or a child under age 16 living outside the United States, United States territories, or Canada submitted through the Site the child’s personally identifiable information without parental consent or Flow is Medicine learns it collected information about the child through the Site, Flow is Medicine will take reasonable and appropriate steps to delete it.

Assignment

If Flow is Medicine sells its assets to or is acquired by another company, or if Flow is Medicine merges with another company, You, by using this Site, authorize Flow is Medicine to assign the personally identifiable information You provided to Flow is Medicine or that Flow is Medicine collected while You used this Site.

Choice of Law and Forum

By using this Site, you agree that the laws of the United States and the laws of the State of California govern this Privacy Policy and any claim or dispute you may bring against Flow is Medicine. You also agree that any arbitration arising from this Privacy Policy will be held in accordance with the Federal Arbitration Act.

Subject to the Dispute Resolution procedure stated below, any legal suit, arbitration, action or proceeding arising out of, or related to, this Privacy Policy or your use of the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of California or before California arbitrators in each case located in the County of Orange, California.

Dispute Resolution

If a dispute between You and Flow is Medicine cannot be resolved by contacting Flow is Medicine directly, by using this Site, you unconditionally agree that any dispute arising from or related to Your access or use of this Site will be decided entirely by binding arbitration on an individual basis, which means You and Flow is Medicine waive the right for a judge or jury to decide such claims and means that you may not proceed in a class, collective, or consolidated capacity. Your rights and Flow is Medicine’s rights during the arbitration process may be more limited than the rights You or Flow is Medicine would have in civil trial or appellate courts. The Federal Arbitration Act and federal arbitration law apply to this agreement.

To begin an arbitration proceeding, you may send a letter requesting arbitration and describing Your claim to our registered agent. You agree that the arbitration will be conducted by Judicial Arbitration and Mediation Services (“JAMS”), jamsadr.com, 1.800.352.5267, in the State of California and the parties will mutually agree to a single arbitrator located in the County of Los Angeles, California. You can contact JAMS to find out more information on how to commence an arbitration proceeding. Payment of all filing, administration and arbitrator fees will be governed by JAMS’ applicable rules. You and Flow is Medicine also agree the arbitrator will have exclusive authority to resolve any dispute arising from the interpretation, applicability, enforceability, or formation of these Terms of Use.

We each agree to bring any dispute in arbitration on an individual basis only, and not on a class, consolidated, representative or collective action basis. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial or to participate in a class action against the other. In addition, We both agree that we each may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN JAMS RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT YOU OR  FLOW IS MEDICINE WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.

Privacy Policy Changes

Flow is Medicine may change this Privacy Policy. When Flow is Medicine changes it, Flow is Medicine will revise the Privacy Policy’s effective date. If Flow is Medicine changes the Privacy Policy in a way that will decrease limitations on how Flow is Medicine may use the information it collected about you, Flow is Medicine will either send a notice email to you at the email address you provided or the email address Flow is Medicine has on file for you, or Flow is Medicine will publish a notice on the Site, or Flow is Medicine will use other reasonable and appropriate measures to notify you of the change.

Contact Us

This Site is operated by Flow is Medicine.

All other feedback, comments, requests for technical support and other communications relating to the Site should be sent through the contact page or mailed to marketing@flowismedicine.com.